Privacy Policy

Introduction

Zone ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zone-air.com or purchase our products.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order or make a purchase
• Create an account on our website
• Contact our customer support
• Subscribe to our newsletter or marketing communications
• Use our sizing calculator or other tools

This information may include:

• Name and contact information (email address, phone number, shipping address)
• Billing information and payment details
• Order history and purchase information
• Communications with our customer service team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and links clicked
• Time and date of your visit
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases, including shipping updates and order confirmations
• Provide customer support and respond to your inquiries
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations

How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, sale, or transfer of our business assets

We do not sell your personal information to third parties.

Payment Processing

We use Stripe for payment processing. Your payment information is transmitted directly to Stripe and is never stored on our servers. Stripe's use of your personal information is governed by their Privacy Policy, available at https://stripe.com/privacy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of the information we hold about you
• Object to or restrict certain processing of your information

To exercise these rights, please contact us at support@zone-air.com or (801) 882-2324.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: