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Frequently Purchased Together
At a Glance
Electrical Requirements
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System Overview
Your Purchase Includes
Everything you need for a complete DIY installation





Summary
- Cooling capacity: 12,000 BTU/h with 21.0 SEER2 / 11.7 EER2 efficiency
- Heating capacity: 12,000 BTU/h with 10.0 / 8.9 HSPF2
- Voltage: 208~230V, 60Hz, 1Ph
- Environmentally friendly R454b (pre-charged)
- Low ambient range operation: heating down to -13°F
- Variable-speed DC inverter driven performance
- Pre-charged lineset included for DIY installation
- Energy Star certified
Features
- 208-230V ceiling cassette installation
- Pre-charged with eco-friendly R454b refrigerant
- Variable-speed DC inverter for efficient performance
- Works in extreme temps (-13°F to 131°F)
- Cooling, heating, dry, and fan modes
- 4-way 360° air distribution
- Washable, reusable air filters
The outdoor unit is factory pre-charged with R454b (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.
Airframe Ceiling Cassette Series
Zone Air® ceiling cassette systems provide 360-degree airflow from a flush-mounted ceiling unit. Ideal for offices, commercial spaces, and modern homes where wall space is limited. Each system includes a decorative panel, pre-charged lineset, and full installation hardware.
What's Included in Your Purchase
- ✓ Indoor Unit
- ✓ Outdoor Unit
- ✓ Wireless Remote Control
- ✓ Remote Control Wall Holder
- ✓ Remote Control Batteries
- ✓ Decorative Ceiling Panel
- ✓ 16 Ft. Copper Lines
- ✓ 16 Ft. Electrical Wire
- ✓ 10 Ft. Drain for Indoor/Outdoor
- ✓ Wall Passage Sleeve
- ✓ Putty for Wall Hole
- ✓ Leak Guard Sealer
- ✓ Wrapping Tape
- ✓ Installation Manual
- ✓ User's Manual
Product Warranty
Warranty registration is required within 90 days of purchase. Please check our Warranty Policy.
- Up to 5 years warranty on parts
- Up to 7 years warranty on compressor
Manuals & Documents
Technical Information & Performance
SYSTEM KIT
| Power Supply | 208~230V, 60Hz, 1Ph |
| Cooling Rated Capacity | 12,000 BTU/h |
| Cooling Capacity Range | 2,000~13,600 BTU/h |
| Cooling SEER2 | 21.0 |
| Cooling EER2 | 11.7 |
| Heating Rated Capacity | 12,000 BTU/h |
| Heating Capacity Range | 3,100~12,700 BTU/h |
| Heating HSPF2 (Region IV/V) | 10.0 / 8.9 |
| Heating COP2 (47°F/5°F) | 3.5 / 1.9 |
| Refrigerant Type | R454b (pre-charged) |
| Recommended Room Size | 350~600 sq ft |
| Indoor Air Flow (Turbo/Hi/Med/Lo/Mute) | 500 / 470 / 411 / 323 / 205 CFM |
| Indoor Sound Level (Turbo/Hi/Med/Lo/Mute) | 46 / 44 / 36 / 32 / 30 dB(A) |
| Indoor Unit Dimensions (WxDxH) | 22-1/2" x 22-1/2" x 9-5/8" |
| Indoor Unit Weight | 32.0 lbs |
| Indoor Carton Dimensions (WxDxH) | 28-1/4" x 25-7/8" x 11-7/8" |
| Indoor Net / Gross Weight | 32.0 / 38.6 lbs |
| Decorative Panel Dimensions (WxDxH) | 25-5/8" x 25-5/8" x 2-3/8" |
| Decorative Panel Carton (WxDxH) | 28-7/8" x 28-7/8" x 4-3/8" |
| Decorative Panel Weight | 6.0 / 9.5 lbs |
| Breaker Needed | 15A (double-pole) |
| Outdoor Sound Level | 52 dB(A) |
| Outdoor Unit Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Outdoor Unit Weight | 58.4 lbs |
| Outdoor Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Outdoor Net / Gross Weight | 58.4 / 65.0 lbs |
| Air Distribution | 4-way (360°) |
| Lineset Length Included | 16 ft |
INDOOR UNIT
| Part Number | zdiy-cc-12I |
| Air Flow (Turbo/Hi/Med/Lo/Mute) | 500 / 470 / 411 / 323 / 205 CFM |
| Sound Level (Turbo/Hi/Med/Lo/Mute) | 46 / 44 / 36 / 32 / 30 dB(A) |
| Net Dimensions (WxDxH) | 25-5/8" x 25-5/8" x 22-1/2" |
| Carton Dimensions (WxDxH) | 28-1/4" x 25-7/8" x 11-7/8" |
| Net / Gross Weight | 32.0 / 38.6 lbs |
OUTDOOR UNIT
| Part Number | zdiy-cc-12O |
| Breaker Needed | 15A (double-pole) |
| Net Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Sound Level | 52 dB(A) |
| Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Net / Gross Weight | 58.4 / 65.0 lbs |
DIMENSION CHART


Even Temperature Throughout
360° Air Distribution
Four-way distribution eliminates hot and cold spots, spreading conditioned air evenly throughout the entire space.
Year-Round Comfort
Smart Louver Control
Intelligent louvers auto-adjust: 10° angle for gentle cooling, 85° angle to push warm air downward in heating mode.


Control From Anywhere
Wi-Fi Smart Control
Control from anywhere with the Zone Air app. Adjust temperature, set schedules, and monitor energy usage from your phone.
Simple Upkeep
Easy Filter Access
Panel drops down for quick access to washable, reusable filters. No tools required.

Advanced Features
Smart Controls
- ✓ECO mode for energy savings
- ✓SLEEP mode for overnight comfort
- ✓TURBO mode for rapid heating/cooling
- ✓IFEEL sensor detects local temperature
- ✓MEMORY recalls your favorite settings
- ✓Timer on/off scheduling
Premium Design
- ✓Variable-speed DC inverter compressor
- ✓Dual-axis motorized louvers
- ✓Dual drainage ports for flexible installation
- ✓Self-clean cycle keeps unit fresh
- ✓4-way 360° air distribution
Easy Installation
- ✓Pre-charged lineset included
- ✓208-230V compatible
- ✓Fits standard ceiling grids
- ✓DIY-friendly with no vacuum pump needed
Convenience
- ✓Auto-restart after power loss
- ✓Self-diagnostic system
- ✓Display on/off option
- ✓Temperature display (°C/°F)
Operating Temperature Range
Customer Reviews
We installed the 12K ceiling cassette in our 550 sq ft conference room & its like night & day - the 4 way air distribution means everyone is comfy, not just the people sitting near the old wall unit. Super quiet too - doesnt even register in meetings.
We wanted some nice and unobtrusive HVAC for our open-concept living space. This ceiling cassette is almost invisible and the air distribution is amazing. No more hot spots by the windows. WiFi control integrates well with our smart home setup.
Installed in our small restaurant dining area - customers stay comfy throughout their meal no matter where theyre sitting. Quiet operation is key - diners can have conversations without being distracted by HVAC noise. Worth every penny.
The ceiling cassette gives such a clean professional appearance compared to wall mounted units. Our architect recommended it for our studio and it looks fantastic. Performance is excellent too - heats & cools evenly across the 580 sq ft space.
The unit itself is great - quiet efficient & the 360 airflow is noticeably better than wall units. My only advice is to plan your installation carefully. You need to have access to the ceiling for the unit and to get the lineset & condensate line in there. We had to do some drywall work, but the end result is well worth it.
Frequently Asked Questions
Do I need an HVAC technician to install this?
What electrical work is needed?
What if 16 ft of lineset isn't enough?
Does this unit heat and cool?
What warranty is included?
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