Free shipping on every order.
3-day delivery to most areas from our Salt Lake City facility.
Shipping timeline
Orders placed before 12:00 PM MST ship the same business day.
Monday – Thursday
Orders placed before 12:00 PM MST ship same day. After 12:00 PM ships the next business day.
Friday
Orders placed before 12:00 PM MST ship same day. After 12:00 PM ships Monday.
Saturday – Sunday
Orders ship Monday. Add 2 additional business days to the standard delivery timeline.
Estimated delivery times
Delivery times are calculated from the ship date. All orders ship from Salt Lake City, UT.
| Region | Delivery | States |
|---|---|---|
| Mountain | 1–2 days | UT, CO, ID, WY, NV |
| West Coast | 2–3 days | CA, OR, WA, AZ, NM |
| Midwest | 2–3 days | TX, OK, KS, NE, SD, ND, MT |
| Central & South | 3–4 days | MO, AR, LA, MS, AL, TN, KY |
| East Coast | 3–4 days | NY, PA, FL, GA, NC, SC, VA, MD |
| Alaska & Hawaii | 5–7 days | AK, HI |
Delivery times are estimates and may vary based on carrier delays, weather, or other factors. Weekend orders add 2 additional business days.
Order processing
Order placed
Confirmation email sent immediately.
Processing
System assembled and tested at our SLC facility.
Shipped
Tracking information sent via email.
Delivered
System arrives ready to install.
Shipping details
What's included
- Free shipping on all orders
- Full tracking information
- Signature may be required
- Insurance on all shipments
Limitations
- No PO Box deliveries
- Continental U.S. only
- No international shipping
- Residential addresses only
Damaged or missing items
While rare, shipping damage can occur. If you receive a damaged or incomplete shipment:
- 1Inspect your shipment immediately upon delivery
- 2Take photos of any damage to packaging or contents
- 3Contact us within 48 hours at support@zone-air.com
- 4We'll arrange for replacement parts or a new system at no charge
Questions about shipping?
Our team is here to help with tracking, delivery estimates, or any shipping questions.