










Zone Air® Thin-Air 11,000 BTU 19 SEER2 230V Concealed Mini-Split Heat Pump AC - Up to 550 Sq Ft
Frequently Purchased Together
At a Glance
Electrical Requirements
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System Overview
Your Purchase Includes
Everything you need for a complete installation





Summary
- Cooling capacity: 11,000 BTU/h with 19.0 SEER2 / 11.0 EER2 efficiency
- Heating capacity: 12,000 BTU/h with 8.4 / 7.3 HSPF2
- Voltage: 208~230V, 60Hz, 1Ph
- Environmentally friendly R454b (pre-charged)
- Low ambient range operation: heating down to -13°F
- Variable-speed DC inverter driven performance
- Pre-charged lineset included for DIY installation
- Energy Star certified
Features
- 208-230V concealed ceiling installation
- Fresh air intake or connect to existing ductwork
- Pre-charged with eco-friendly R454b refrigerant
- Variable-speed DC inverter for efficient performance
- Works in extreme temps (-13°F to 131°F)
- Completely hidden with only grilles visible
- 16 ft pre-charged lineset included (optional 9 ft extension available)
The outdoor unit is factory pre-charged with R454b (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.
Thin-Air Concealed Series
Zone Air® concealed ducted systems hide completely above ceilings or in closets with only supply and return grilles visible. Ultra-slim design with built-in condensate pump and high static pressure for flexible duct routing.
What's Included in Your Purchase
- ✓ Indoor Unit
- ✓ Outdoor Unit
- ✓ Wired Wall Controller
- ✓ 16 Ft. Copper Lines
- ✓ 16 Ft. Electrical Wire
- ✓ 10 Ft. Drain for Indoor/Outdoor
- ✓ Wall Passage Sleeve
- ✓ Putty for Wall Hole
- ✓ Leak Guard Sealer
- ✓ Wrapping Tape
- ✓ Installation Manual
- ✓ User's Manual
Product Warranty
Warranty registration is required within 90 days of purchase. Please check our Warranty Policy.
- Up to 5 years warranty on parts
- Up to 7 years warranty on compressor
Manuals & Documents
Technical Information & Performance
SYSTEM KIT
| Power Supply | 208~230V, 60Hz, 1Ph |
| Cooling Rated Capacity | 11,000 BTU/h |
| Cooling Capacity Range | 2,000~12,300 BTU/h |
| Cooling SEER2 | 19.0 |
| Cooling EER2 | 11.0 |
| Heating Rated Capacity | 12,000 BTU/h |
| Heating Capacity Range | 3,100~12,300 BTU/h |
| Heating HSPF2 (Region IV/V) | 8.4 / 7.3 |
| Heating COP2 (47°F/5°F) | 3.34 / 1.8 |
| Refrigerant Type | R454b (pre-charged) |
| Recommended Room Size | 350~550 sq ft |
| Indoor Air Flow (Turbo/Hi/Med/Lo/Mute) | 360 / 330 / 270 / 210 / 180 CFM |
| Indoor Sound Level (Turbo/Hi/Med/Lo) | 43 / 41 / 39 dB(A) |
| Indoor Unit Dimensions (WxDxH) | 27-1/2" x 19-1/4" x 7-7/8" |
| Indoor Unit Weight | 33.1 lbs |
| Indoor Carton Dimensions (WxDxH) | 35-1/2" x 21-7/8" x 9-7/8" |
| Indoor Net / Gross Weight | 33.1 / 40.8 lbs |
| Breaker Needed | 15A (double-pole) |
| Outdoor Sound Level | 52 dB(A) |
| Outdoor Unit Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Outdoor Unit Weight | 58.4 lbs |
| Outdoor Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Outdoor Net / Gross Weight | 58.4 / 65.0 lbs |
| Lineset Length Included | 16 ft included (optional 9 ft extension available) |
INDOOR UNIT
| Part Number | zdiy-cd-12I |
| Air Flow (Turbo/Hi/Med/Lo/Mute) | 360 / 330 / 270 / 210 / 180 CFM |
| Net Dimensions (WxDxH) | 27-1/2" x 19-1/4" x 7-7/8" |
| Carton Dimensions (WxDxH) | 35-1/2" x 21-7/8" x 9-7/8" |
| Net / Gross Weight | 33.1 / 40.8 lbs |
OUTDOOR UNIT
| Part Number | zdiy-cd-12O |
| Breaker Needed | 15A (double-pole) |
| Net Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Sound Level | 52 dB(A) |
| Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Net / Gross Weight | 58.4 / 65.0 lbs |
DIMENSION CHART


Completely Invisible HVAC
Hidden Installation
Installs above ceilings or in closets with only discreet supply and return grilles visible.
Fits Almost Anywhere
Ultra-Slim Profile
At just under 8 inches tall, fits in tight spaces like closet ceilings, soffits, and shallow attics.


Flexible Drainage
Built-In Condensate Pump
Integrated condensate pump lifts water up to 30 inches for flexible unit placement.
Professional Performance
High Static Pressure
Up to 0.5" WC of static pressure pushes air through longer duct runs to supply multiple rooms from a single unit.

Advanced Features
Smart Controls
- ✓ECO mode for energy savings
- ✓SLEEP mode for overnight comfort
- ✓TURBO mode for rapid heating/cooling
- ✓IFEEL sensor detects local temperature
- ✓MEMORY recalls your favorite settings
- ✓Timer on/off scheduling
Premium Design
- ✓Variable-speed DC inverter compressor
- ✓Dual drainage ports for flexible installation
- ✓Self-clean cycle keeps unit fresh
- ✓Concealed installation above ceiling
Installation
- ✓Pre-charged lineset included
- ✓208-230V compatible
- ✓Flexible duct connections
- ✓Professional installation recommended
Convenience
- ✓Auto-restart after power loss
- ✓Self-diagnostic system
- ✓Display on/off option
- ✓Temperature display (°C/°F)
Operating Temperature Range
Customer Reviews
We installed ours in the attic space above our main living area and ran short ducts to supply the living room, dining area and kitchen from one unit. The look is super clean - just linear grilles in the ceiling. Just what we were looking for.
This 12K concealed unit supplies our master bedroom, bathroom and walk-in closet. We installed it in the attic with short ducts to each space. It's super quiet so we sleep great. Plus the hidden installation is worth every penny.
Our architect specified concealed for our minimalist home and this 12K unit handles our living space beautifully. We were able to dial in perfect airflow with the adjustable static pressure. No visible equipment - just comfortable air through nice clean diffusers.
Retrofitting HVAC into our 1920s bungalow was a real challenge without messing with the original look. This concealed unit installed in a closet with ducts in the attic did the trick. The original plaster ceilings are untouched except for the two small grilles.
The unit performs flawlessly - super quiet, super efficient, totally invisible. Just be aware that installation required a bit more planning than your average wall unit - you need space in the ceiling for ducts and access for service. We hired an HVAC consultant for the design which was money well spent.
Frequently Asked Questions
Do I need an HVAC technician to install this?
What electrical work is needed?
What if 16 ft of lineset isn't enough?
Does this unit heat and cool?
What warranty is included?
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