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Frequently Purchased Together
At a Glance
Electrical Requirements
30-day returns • 7-year compressor warranty • Free shipping • Live US support 9–5 MST
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System Overview
Your Purchase Includes
Everything you need for a complete installation





Summary
- Voltage: 208-230V
- Environmentally friendly R454B (pre-charged)
- Low ambient range operation: heating down to Independent zone control
- Variable-speed DC inverter driven performance
- Pre-charged lineset included for DIY installation
- Energy Star certified
Features
- Two 11,000 BTU + one 9,500 BTU concealed units
- Completely hidden installation
- Independent temperature control per zone
- Each unit can supply 2-3 rooms
- Ultra-quiet 39 dB operation
- Three pre-charged linesets included
- WiFi and wired controller options
The outdoor unit is factory pre-charged with R454B (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.
Thin-Air Concealed Series
Zone Air® concealed ducted systems hide completely above ceilings or in closets with only supply and return grilles visible. Ultra-slim design with built-in condensate pump and high static pressure for flexible duct routing.
What's Included in Your Purchase
- ✓ Indoor Unit
- ✓ Outdoor Unit
- ✓ Wired Wall Controller
- ✓ 16 Ft. Copper Lines
- ✓ 16 Ft. Electrical Wire
- ✓ 10 Ft. Drain for Indoor/Outdoor
- ✓ Wall Passage Sleeve
- ✓ Putty for Wall Hole
- ✓ Leak Guard Sealer
- ✓ Wrapping Tape
- ✓ Installation Manual
- ✓ User's Manual
Quick-connect lineset installation
Product Warranty
Coverage applies to the original purchaser with proof of purchase. See our Warranty Policy.
- 5 years warranty on parts
- 7 years warranty on compressor
Manuals & Documents
Technical Information & Performance
SYSTEM KIT
| Connected Indoor Capacity | 31,500 BTU/h (11,000 + 11,000 + 9,500) |
| Per Zone Capacity | 11,000 / 11,000 / 9,500 BTU/h |
| Outdoor Unit Rated Cooling Capacity | 27,000 BTU/h (4,500-31,000 range) |
| Outdoor Unit Rated Heating Capacity | 28,000 BTU/h (4,500-33,000 range) |
| SEER2 Rating (Ducted) | 22 |
| HSPF2 Ducted (Region IV/V) | 9.0 / 7.8 |
| Voltage | 208-230V / 60Hz |
| Breaker Needed | 30A (double-pole) |
| Number of Zones | 3 |
| Refrigerant Type | R454B (pre-charged) |
| Indoor Units | 3× concealed units |
| Indoor Unit Dimensions | 36" W × 9" H × 20" D each |
| Linesets Included | 3× 16 ft pre-charged |
| Operating Temperature | -13°F to 131°F |
| Sound Level (per unit) | 26–40 dB |
| Outdoor Sound Level | 62 dB(A) |
| Outdoor Unit Dimensions (WxDxH) | 38-1/2" x 16-1/2" x 31-5/8" |
| Outdoor Unit Weight | 119 lbs |
| External Static Pressure | 0.1-0.4" WG |
| Maximum Duct Length | 15 ft per supply |
| Condensate Pumps | Integrated in each unit |
INDOOR UNIT
| Part Number | zdiy-cd-11I |
| Net Dimensions (WxDxH) | 27-1/2" x 19-1/4" x 7-7/8" |
| Carton Dimensions (WxDxH) | Coming soon |
| Net / Gross Weight | Coming soon |
OUTDOOR UNIT
| Part Number | zdiy-cd-9I |
| Breaker Needed | 30A (double-pole) |
| Net Dimensions (WxDxH) | 38-1/2" x 16-1/2" x 31-5/8" |
| Sound Level | 62 dB(A) |
| Carton Dimensions (WxDxH) | Coming soon |
| Net / Gross Weight | 119 lbs |

Completely Invisible HVAC
Hidden Installation
Installs above ceilings or in closets with only discreet supply and return grilles visible.
Fits Almost Anywhere
Ultra-Slim Profile
At just under 8 inches tall, fits in tight spaces like closet ceilings, soffits, and shallow attics.


Flexible Drainage
Built-In Condensate Pump
Integrated condensate pump lifts water up to 30 inches for flexible unit placement.
Professional Performance
High Static Pressure
Up to 0.5" WC of static pressure pushes air through longer duct runs to supply multiple rooms from a single unit.

Advanced Features
Smart Climate Control
- ✓Independent zone control
- ✓Ducted multi-room distribution
- ✓24-hour programmable timer
- ✓Turbo mode for rapid cooling/heating
- ✓Auto mode with intelligent temperature control
- ✓ECO mode for energy savings
Premium Components
- ✓High-efficiency rotary compressor
- ✓Premium indoor blower motors
- ✓Variable speed fan control
- ✓R454B eco-friendly refrigerant
- ✓Fire-proof electrical enclosure
- ✓High-efficiency heat exchanger
Convenience & Safety
- ✓Auto-restart after power loss
- ✓Self-diagnostic system
- ✓Refrigerant leakage detection
- ✓Adjustable static pressure
- ✓Wired or wireless control
- ✓Temperature display toggle (°C/°F)
Easy Maintenance
- ✓Front-access filter design
- ✓Washable air filters
- ✓Built-in condensate pumps
- ✓Self-cleaning function
- ✓Large service access panels
- ✓Filter change indicator
Operating Temperature Range
Two 11K Zones Plus a 9.5K Zone — Completely Hidden 3 Zone Comfort for Larger Areas
This 3 zone Thin-Air system hides 11,000 BTU air handlers above two larger areas and a 9,500 BTU handler above a third — up to 1,575 square feet total (550 + 550 + 475) from a single outdoor condenser. Nothing shows in the rooms but discreet supply and return grilles. Each zone runs independently with its own thermostat and wired or wireless control.
Three pre-charged R454B linesets ship in the box with hand-tight quick-connect fittings, so the refrigerant circuit stays sealed — no vacuum pump, no manifold gauges, no EPA Section 608 license. Rated 22 SEER2 with heating down to -13°F and 39 dB operation per unit. The condenser is rated 27,000 BTU/h with 31,500 BTU/h of indoor capacity connected, and every handler includes an integrated condensate pump.
Why You'll Love It
- Invisible in Every Room — All three slim handlers hide above the ceiling, in a soffit, or in a closet. Only the grilles are visible, which suits historic renovations and finished interiors.
- Capacity for Two Larger Areas — Two 550 sq ft zones plus a 475 sq ft zone, with each handler able to feed two or three nearby registers — the largest indoor capacity of any Zone Air 3 zone concealed bundle.
- Ultra-Quiet Operation — Around 39 dB per unit, and because the handler sits outside the room, what you hear is air movement at the grille rather than a fan on the wall.
- Sealed Refrigerant Circuit — Three pre-charged linesets with quick-connect fittings mean no vacuum pump, no gauges, and no EPA license for the refrigerant side of the job.
- 5-Year Warranty Protection — Zone Air backs all three handlers and the condenser with a 5-year parts and 7-year compressor warranty, plus 30-day returns on uninstalled systems.
What Makes It Different
Concealed ducted systems are normally the most contractor-dependent option, because the refrigerant work, the ductwork, and the ceiling access all land in one job. Zone Air removes the refrigerant half.
- Three Pre-Charged Linesets — Every line run arrives factory-sealed with R454B inside. Connect each handler by hand, torque to spec, and check the joints — the circuit never opens.
- Understood Connection Ratio — A condenser rated 27,000 BTU/h carries 31,500 BTU/h of connected indoor capacity. Three zones seldom peak together, so the inverter compressor shifts output to whichever zones are calling. Both figures appear in the spec table below.
- Adjustable Static Pressure — Each handler runs 0.1–0.4" WG with duct runs up to 15 feet per supply, so short runs can be tuned to the layout you actually have.
How It Works
- Place Three Handlers — Locate each slim handler above the ceiling, in a soffit, or in a closet, with service access for filters, and plan short duct runs to the supply grilles.
- Duct, Connect, and Check — Run the short supply and return ducts, route each pre-charged lineset back to the condenser, hand-thread the couplings, and torque to spec.
- Power, Drain, and Pair — Wire the outdoor unit to a dedicated 230V circuit (a licensed electrician is recommended for the disconnect), route condensate from each built-in pump, then set up wired or wireless control per zone.
Who It's For
This 9.5K + 11K + 11K concealed system is for:
- Luxury homes and historic renovations where no equipment should be visible
- Two larger areas plus one smaller room, each needing its own thermostat
- Layouts with ceiling, soffit, or closet space for a slim handler and short duct runs
- DIYers comfortable with the most involved Zone Air install in exchange for a fully hidden result
Only one larger area? The 3 zone 30K concealed system pairs one 550 sq ft zone with two 475 sq ft zones.
Frequently Asked Questions
Where do the three air handlers go if nothing shows in the rooms?
How much area does each zone cover?
How can a 27,000 BTU condenser support 31,500 BTU of indoor units?
How many rooms can each concealed zone serve?
Do I need an HVAC license to install a concealed 3 zone system?
Two Large Zones, One Small One, All Hidden.
Cover up to 1,575 sq ft across three concealed zones with three pre-charged linesets and no refrigerant trade required.
Free shipping. 30-day returns on uninstalled systems.
Complete Your Installation
Accessories and extensions for your system

25 Ft. Pre-Charged R454B Lineset for 9K & 12K BTU Mini-Split Systems

25 Ft. Pre-Charged R454B Lineset for 18K BTU Mini-Split Systems

Heavy-Duty Foldable Wall Mount Bracket for Mini-Split Outdoor Condenser Units

