Return or Damage Request

Answer a few questions and attach photos. Every request gets an email response within the next business day. See the full Returns Policy.

Order Information

Order Number *I can't find my order number

Order Email *

When was the order delivered?

Approved returns are refunded to your original payment method, less a flat 25 percent restocking fee, per our Returns Policy.

Which best describes the system right now? *

What is the state of the pre-charged lineset fittings? *

What condition is the original manufacturer box in? *

Are all components and packaging included? *

Reason for return *

Photos *

At least 2 photos: the unopened unit and the original box showing all labeled faces.

0 of 2 minimum photos added (up to 8)

Full Name

Phone

Preferred Email

I confirm the information and photos are accurate.