















Zone Air® Airframe 3 ZONE 33,500 BTU (12K+12K+9.5K) 24 SEER2 230V Ceiling Cassette Mini-Split Heat Pump System with 3x Pre-Charged Linesets - Up to 1,675 Sq Ft
Frequently Purchased Together
At a Glance
Electrical Requirements
30-day returns • 7-year compressor warranty • Free shipping • Live US support 9–5 MST
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System Overview
Your Purchase Includes
Everything you need for a complete DIY installation





Summary
- Voltage: 208-230V
- Environmentally friendly R454B (pre-charged)
- Low ambient range operation: heating down to Independent zone control
- Variable-speed DC inverter driven performance
- Pre-charged lineset included for DIY installation
- Energy Star certified
Features
- Two 12,000 BTU + one 9,500 BTU ceiling cassette units
- Independent temperature control per zone
- Single outdoor unit powers all three zones
- 4-way 360° air distribution per unit
- Flush ceiling mount design
- Three pre-charged linesets included
- WiFi control for each zone
The outdoor unit is factory pre-charged with R454B (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.
Airframe Ceiling Cassette Series
Zone Air® ceiling cassette systems provide 360-degree airflow from a flush-mounted ceiling unit. Ideal for offices, commercial spaces, and modern homes where wall space is limited. Each system includes a decorative panel, pre-charged lineset, and full installation hardware.
What's Included in Your Purchase
- ✓ Indoor Unit
- ✓ Outdoor Unit
- ✓ Wireless Remote Control
- ✓ Remote Control Wall Holder
- ✓ Remote Control Batteries
- ✓ Decorative Ceiling Panel
- ✓ 16 Ft. Copper Lines
- ✓ 16 Ft. Electrical Wire
- ✓ 10 Ft. Drain for Indoor/Outdoor
- ✓ Wall Passage Sleeve
- ✓ Putty for Wall Hole
- ✓ Leak Guard Sealer
- ✓ Wrapping Tape
- ✓ Installation Manual
- ✓ User's Manual
Quick-connect lineset installation
Product Warranty
Coverage applies to the original purchaser with proof of purchase. See our Warranty Policy.
- 5 years warranty on parts
- 7 years warranty on compressor
Manuals & Documents
Technical Information & Performance
SYSTEM KIT
| Connected Indoor Capacity | 33,500 BTU/h (12,000 + 12,000 + 9,500) |
| Per Zone Capacity | 12,000 / 12,000 / 9,500 BTU/h |
| Outdoor Unit Rated Cooling Capacity | 27,000 BTU/h (4,500-31,000 range) |
| Outdoor Unit Rated Heating Capacity | 28,000 BTU/h (4,500-33,000 range) |
| SEER2 Rating | 24 |
| EER2 Rating | 12.0 |
| HSPF2 (Region IV/V) | 10.5 / 8.8 |
| Voltage | 208-230V / 60Hz |
| Breaker Needed | 30A (double-pole) |
| Number of Zones | 3 |
| Refrigerant Type | R454B (pre-charged) |
| Indoor Units | 3× ceiling cassette units (24" × 24") |
| Air Distribution | 4-way (360°) per unit |
| Linesets Included | 3× 16 ft pre-charged |
| Operating Temperature | -13°F to 131°F |
| Sound Level (per unit) | 28–42 dB |
| Outdoor Sound Level | 62 dB(A) |
| Outdoor Unit Dimensions (WxDxH) | 38-1/2" x 16-1/2" x 31-5/8" |
| Outdoor Unit Weight | 119 lbs |
| Condensate Pumps | Integrated in each unit |
INDOOR UNIT
| Part Number | zdiy-cc-12I |
| Net Dimensions (WxDxH) | 25-5/8" x 25-5/8" x 22-1/2" |
| Carton Dimensions (WxDxH) | Coming soon |
| Net / Gross Weight | Coming soon |
OUTDOOR UNIT
| Part Number | zdiy-cc-9I |
| Breaker Needed | 30A (double-pole) |
| Net Dimensions (WxDxH) | 38-1/2" x 16-1/2" x 31-5/8" |
| Sound Level | 62 dB(A) |
| Carton Dimensions (WxDxH) | Coming soon |
| Net / Gross Weight | 119 lbs |

Even Temperature Throughout
360° Air Distribution
Four-way distribution eliminates hot and cold spots, spreading conditioned air evenly throughout the entire space.
Year-Round Comfort
Smart Louver Control
Intelligent louvers auto-adjust: 10° angle for gentle cooling, 85° angle to push warm air downward in heating mode.


Control From Anywhere
Wi-Fi Smart Control
Control from anywhere with the Zone Air app. Adjust temperature, set schedules, and monitor energy usage from your phone.
Simple Upkeep
Easy Filter Access
Panel drops down for quick access to washable, reusable filters. No tools required.

Advanced Features
Smart Climate Control
- ✓Independent zone control
- ✓360° air distribution per zone
- ✓24-hour programmable timer
- ✓Turbo mode for rapid cooling/heating
- ✓Auto mode with intelligent temperature control
- ✓ECO mode for energy savings
Premium Components
- ✓High-efficiency rotary compressor
- ✓Premium indoor motors
- ✓4-speed variable fan control
- ✓R454B eco-friendly refrigerant
- ✓Fire-proof electrical enclosure
- ✓High-efficiency heat exchanger
Convenience & Safety
- ✓Auto-restart after power loss
- ✓Self-diagnostic system
- ✓Refrigerant leakage detection
- ✓Emergency manual operation
- ✓Ceiling panel indicator lights
- ✓Temperature display toggle (°C/°F)
Easy Maintenance
- ✓Drop-down panel for filter access
- ✓Washable air filters
- ✓Condensate pumps included
- ✓Self-cleaning function
- ✓Quick service access
- ✓Anti-cold wind protection
Operating Temperature Range
Two 12K Cassettes Plus a 9.5K Cassette — Recessed 3 Zone Comfort for Larger Rooms
This 3 zone Airframe system recesses 12,000 BTU ceiling cassettes into two larger spaces and a 9,500 BTU cassette into a third — up to 1,675 square feet total (600 + 600 + 475) from a single outdoor condenser. Each 24" × 24" cassette mounts flush with the ceiling and distributes air 4 ways, keeping walls and sightlines clear in every zone. Every zone runs independently with its own thermostat, remote, and WiFi app control.
Three pre-charged R454B linesets ship in the box with hand-tight quick-connect fittings, so the refrigerant circuit stays sealed — no vacuum pump, no manifold gauges, no EPA Section 608 license. Rated 24 SEER2 with heating down to -13°F. The condenser is rated 27,000 BTU/h with 33,500 BTU/h of indoor capacity connected, a standard multi-zone ratio, and each cassette includes an integrated condensate pump.
Why You'll Love It
- Most Capacity in the Cassette Range — Two 600 sq ft zones plus a 475 sq ft zone — the largest indoor capacity of any Zone Air 3 zone cassette bundle.
- Nothing on the Walls — All three cassettes recess into the ceiling and blow 4 ways, so wall space, sightlines, and furniture placement stay untouched.
- Sealed Refrigerant Circuit — Three pre-charged linesets with hand-tight quick-connect fittings mean no vacuum pump, no gauges, and no EPA license for the refrigerant side of the job.
- Condensate Pumps Included — Each cassette has an integrated condensate pump, so drainage can be routed up and out rather than relying on gravity below the ceiling.
- 5-Year Warranty Protection — Zone Air backs all three cassettes and the condenser with a 5-year parts and 7-year compressor warranty, plus 30-day returns on uninstalled systems.
What Makes It Different
Ceiling cassettes are usually a contractor-only product because the refrigerant work and the ceiling work arrive together. Zone Air removes the refrigerant half.
- Three Pre-Charged Linesets — Every line run arrives factory-sealed with R454B inside. Connect each cassette by hand, torque to spec, and check the joints — the circuit never opens.
- Understood Connection Ratio — A condenser rated 27,000 BTU/h carries 33,500 BTU/h of connected indoor capacity. Three zones seldom demand full output together, so the inverter compressor shifts capacity to the zones calling for it. Both figures appear in the spec table below.
- One Circuit, Not Three — A single 230V circuit on a 30A double-pole breaker powers all three zones.
How It Works
- Open Three Ceiling Locations — Confirm plenum depth for each cassette, then frame the 24" × 24" openings — a drop-ceiling grid or joist bay with adequate clearance.
- Set Cassettes and Connect — Lift each cassette into its frame (plan for a helper), route the pre-charged lineset back to the condenser, hand-thread the couplings, and torque to spec.
- Power, Drain, and Pair — Wire the outdoor unit to a dedicated 230V circuit (a licensed electrician is recommended for the disconnect), route condensate from each pump, then pair every zone to the WiFi app.
Who It's For
This 9.5K + 12K + 12K cassette system is for:
- Offices, clinics, restaurants, and retail floors with two larger rooms plus one smaller one
- Open-concept homes where wall-mounted heads would interrupt sightlines
- Rooms with drop ceilings or joist bays deep enough to recess a 24" × 24" cassette
- DIYers willing to take on ceiling work in exchange for skipping the refrigerant trade
Only one large room? The 3 zone 31K cassette system pairs one 600 sq ft zone with two 475 sq ft zones.
Frequently Asked Questions
How much area does each cassette cover?
How much ceiling depth do the cassettes need?
How can a 27,000 BTU condenser support 33,500 BTU of cassettes?
How does the condensate drain if the unit is in the ceiling?
Is this really a DIY install?
Two Large Rooms, One Small One, All Hidden.
Cover up to 1,675 sq ft across three recessed zones with three pre-charged linesets and no refrigerant trade required.
Free shipping. 30-day returns on uninstalled systems.
Complete Your Installation
Accessories and extensions for your system

25 Ft. Pre-Charged R454B Lineset for 9K & 12K BTU Mini-Split Systems

25 Ft. Pre-Charged R454B Lineset for 18K BTU Mini-Split Systems

Heavy-Duty Foldable Wall Mount Bracket for Mini-Split Outdoor Condenser Units

