















Zone Air® Airframe DUAL ZONE 21,500 BTU (12K+9.5K) 21 SEER2 230V Ceiling Cassette Mini-Split Heat Pump System with 2x Pre-Charged Linesets - Up to 1,075 Sq Ft
Frequently Purchased Together
At a Glance
Electrical Requirements
45-day free returns • 7-year compressor warranty • Free shipping • Live US support 9–5 MST
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System Overview
Your Purchase Includes
Everything you need for a complete DIY installation





Summary
- Voltage: 208-230V
- Environmentally friendly R454B (pre-charged)
- Low ambient range operation: heating down to Independent zone control
- Variable-speed DC inverter driven performance
- Pre-charged lineset included for DIY installation
- Energy Star certified
Features
- One 12,000 BTU + one 9,500 BTU ceiling cassette
- 4-way air distribution per zone
- Independent temperature control per zone
- Single outdoor unit powers both zones
- 21 SEER2 energy efficiency
- Two pre-charged linesets included
- WiFi control for each zone
The outdoor unit is factory pre-charged with R454B (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.
Airframe Ceiling Cassette Series
Zone Air® ceiling cassette systems provide 360-degree airflow from a flush-mounted ceiling unit. Ideal for offices, commercial spaces, and modern homes where wall space is limited. Each system includes a decorative panel, pre-charged lineset, and full installation hardware.
What's Included in Your Purchase
- ✓ Indoor Unit
- ✓ Outdoor Unit
- ✓ Wireless Remote Control
- ✓ Remote Control Wall Holder
- ✓ Remote Control Batteries
- ✓ Decorative Ceiling Panel
- ✓ 16 Ft. Copper Lines
- ✓ 16 Ft. Electrical Wire
- ✓ 10 Ft. Drain for Indoor/Outdoor
- ✓ Wall Passage Sleeve
- ✓ Putty for Wall Hole
- ✓ Leak Guard Sealer
- ✓ Wrapping Tape
- ✓ Installation Manual
- ✓ User's Manual
Quick-connect lineset installation
Product Warranty
Warranty registration is required within 90 days of purchase. Please check our Warranty Policy.
- Up to 5 years warranty on parts
- Up to 7 years warranty on compressor
Manuals & Documents
Technical Information & Performance
SYSTEM KIT
| Total Cooling Capacity | 21,000 BTU/h |
| Per Zone Capacity | 12,000 + 9,000 BTU/h |
| Total Heating Capacity | 22,000 BTU/h |
| SEER2 Rating | 21 |
| HSPF Rating | 10 |
| Voltage | 208-230V / 60Hz |
| Number of Zones | 2 |
| Refrigerant Type | R454B (pre-charged) |
| Indoor Units | 1× 12K + 1× 9K ceiling cassette units |
| Linesets Included | 2× 16 ft pre-charged |
| Operating Temperature | -13°F to 122°F |
| Sound Level (per unit) | 28–42 dB |
| Condensate Pumps | Integrated in each unit |
INDOOR UNIT
| Part Number | zdiy-cc-12I |
| Net Dimensions (WxDxH) | 25-5/8" x 25-5/8" x 22-1/2" |
| Carton Dimensions (WxDxH) | Coming soon |
| Net / Gross Weight | Coming soon |
OUTDOOR UNIT
| Part Number | zdiy-cc-9I |
| Net Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Carton Dimensions (WxDxH) | Coming soon |
| Net / Gross Weight | Coming soon |

Even Temperature Throughout
360° Air Distribution
Four-way distribution eliminates hot and cold spots, spreading conditioned air evenly throughout the entire space.
Year-Round Comfort
Smart Louver Control
Intelligent louvers auto-adjust: 10° angle for gentle cooling, 85° angle to push warm air downward in heating mode.


Control From Anywhere
Wi-Fi Smart Control
Control from anywhere with the Zone Air app. Adjust temperature, set schedules, and monitor energy usage from your phone.
Simple Upkeep
Easy Filter Access
Panel drops down for quick access to washable, reusable filters. No tools required.

Advanced Features
Smart Climate Control
- ✓360° air distribution
- ✓24-hour programmable timer
- ✓Turbo mode for rapid cooling/heating
- ✓Auto mode with intelligent temperature control
- ✓ECO mode for energy savings
- ✓Smart sleep mode
Premium Components
- ✓High-efficiency rotary compressor
- ✓Premium indoor motor
- ✓4-speed variable fan control
- ✓R454B eco-friendly refrigerant
- ✓Fire-proof electrical enclosure
- ✓High-efficiency heat exchanger
Convenience & Safety
- ✓Auto-restart after power loss
- ✓Self-diagnostic system
- ✓Refrigerant leakage detection
- ✓Emergency manual operation
- ✓Ceiling panel indicator lights
- ✓Temperature display toggle (°C/°F)
Easy Maintenance
- ✓Drop-down panel for filter access
- ✓Washable air filters
- ✓Condensate pump included
- ✓Self-cleaning function
- ✓Quick service access
- ✓Anti-cold wind protection
Operating Temperature Range
A 12K and a 9.5K Ceiling Cassette on One Condenser — Right-Sized, Hidden Comfort for Two Rooms, DIY
The Zone Air Airframe dual-zone 21,500 BTU system pairs a 12,000 BTU cassette and a 9,500 BTU cassette on a single outdoor condenser, so you can right-size the comfort for two different rooms — a larger space and a smaller one — while keeping both heads recessed flush into the ceiling. Each room gets its own independent control and even 4-way airflow, and both connect with pre-charged line sets, so this mixed two-zone system installs DIY and saves you $3,000–$5,000 versus a pro job.
Each pre-charged line set comes with R-454B refrigerant for easy installation and stays factory-sealed from start to finish. You never handle refrigerant, you never need a vacuum pump, and EPA Section 608 certification requirements don't apply. With a 12,000 BTU zone plus a 9,500 BTU zone, this system heats and cools up to 1,075 sq ft total — up to 600 sq ft in the larger room and up to 475 sq ft in the smaller — perfect for pairing a living room with a bedroom, or a primary suite with an office.
Each cassette recesses up into the ceiling, so this install goes beyond a wall unit: you'll need access above each room through a drop-ceiling tile or open joist bay and clearance in the cavity. But the refrigerant work on both line sets is already done at the factory. With basic tools, a drill, and the quick-connect fittings, most homeowners complete both zones over a weekend.
Why You'll Love It
- Right-Sized, Independent Zones — A 12K cassette handles the larger room while a 9.5K cassette covers the smaller one, each with its own thermostat. You match capacity to each space and control them separately — no over-cooling a small room or under-serving a big one.
- Discreet 4-Way Airflow In Both Rooms — Both cassettes recess flush into the ceiling and distribute air in all four directions for even comfort, with no wall box and no wasted wall space — a clean architectural look across two rooms.
- Up to 21 SEER2 Efficiency — A higher SEER rating means lower bills, and at up to 21 SEER2 with Energy Star certification this mixed dual-zone system runs efficiently in both rooms. Mini-splits can save up to 30% on energy costs versus traditional HVAC.
- Cold Climate Performance — Reliable heating down to -13°F with enhanced vapor injection that maintains approximately 85% of rated heating capacity at 5°F — both rooms stay comfortable through deep winter.
- 5-Year Warranty Protection — Zone Air backs the entire system with 5-year parts and 7-year compressor coverage plus a 45-day satisfaction guarantee — peace of mind across both zones on an install you did yourself.
What Makes It Different
Mixed-capacity, two-zone cassette systems are almost always sold as pro-install jobs, with a technician vacuuming and charging both lines. The Airframe dual-zone 21K is built around pre-charged, quick-connect line sets for both cassettes, so right-sized, hidden ceiling comfort in two rooms comes without a contractor.
- Pre-Charged Line Set Technology — Both line sets arrive factory-sealed with R-454B refrigerant. Hand-connect the quick-connect fittings on each, torque to spec, and both circuits are ready. No vacuum pump, no gauges, no HVAC license — pre-charged line sets eliminate the need for HVAC licensing entirely.
- True DIY for Two Zones — Two mounting frames, detailed instructions, and video support make recessing a 12K and a 9.5K cassette a homeowner job. You will need ceiling-cavity access above each room and basic tools — a drill, wrench set, and level — and the refrigerant work on both zones is already finished.
- Cold Climate Optimization — Standard cassette systems fade below freezing; Zone Air's Airframe uses enhanced vapor injection to sustain heat to -13°F in both rooms. This is a purpose-built cold climate heat pump, not an air conditioner with a reversing valve bolted on.
How It Works
- Frame and Mount Both Cassettes — Open access above each room through a drop-ceiling tile or joist bay, secure the 12K and 9.5K cassettes into their openings with the included mounting frames, and set the single outdoor condenser on a pad or bracket. Route each pre-charged line set up through the ceiling and connect both cassettes to the condenser with the quick-connect fittings. Testing connections with soapy water is mandatory to check for leaks before activation, and proper torque and sealing are essential for leak prevention.
- Power and Configure — Wire the condenser to a dedicated 208–230V circuit. A licensed electrician is recommended for the electrical disconnect box to ensure code compliance and safety. Once powered, configure each zone in the smartphone app in minutes and add voice control for both rooms.
- Independent Comfort — Each cassette heats or cools its own room on its own schedule, distributing air evenly in four directions. Ductless, zoned comfort eliminates duct losses and expensive ductwork — you condition only the rooms in use, each right-sized to its space.
Who It's For
Ideal for:
- Homeowners conditioning two differently sized rooms — one larger, one smaller — independently from a single outdoor unit
- A larger room up to 600 sq ft paired with a smaller room up to 475 sq ft, such as a living room and a bedroom
- Spaces with a drop-ceiling or accessible joist bay above each room, where both cassettes can recess flush
- DIYers who want right-sized, hidden ceiling comfort in two rooms while saving thousands on professional multi-zone installation
If you want right-sized, hidden-in-the-ceiling comfort in two differently sized rooms and an install you can complete yourself, the Airframe dual-zone 21,500 BTU system delivers. Energy-efficient mini-splits can qualify for rebates and tax credits — including up to $2,000 under the federal Section 25C tax credit for qualifying heat pumps — so the upgrade keeps paying back across years of use.
Frequently Asked Questions
How does the mixed 12K + 9.5K cassette system work?
Can I install both zones myself?
How much space does the 21.5K dual-zone system cover?
Do I need an HVAC license for this mixed system?
Will both rooms heat reliably in winter?
What electrical does it need, and does it qualify for tax credits?
Ready to Upgrade Your Home Comfort?
Stop paying thousands for contractor installation of a mixed-capacity two-zone cassette system. Stop forcing one-size comfort onto two very different rooms.
Choose Zone Air's Airframe dual-zone 21,500 BTU DIY system to right-size hidden ceiling comfort across two rooms with independent control — efficient heating down to -13°F, up to 21 SEER2 cooling, and an install you can finish over a weekend.
Secure checkout. Fast shipping. 45-day satisfaction guarantee. 5-year warranty.
Complete Your Installation
Accessories and extensions for your system

9 Ft. Pre-Charged R454B Lineset Extension Kit for 9K & 12K BTU Mini-Split Systems

9 Ft. Pre-Charged R454B Lineset Extension Kit for 18K BTU Mini-Split Systems

Heavy-Duty Foldable Wall Mount Bracket for Mini-Split Outdoor Condenser Units

