
















Zone Air® Airframe 12,000 BTU 21 SEER2 230V Ceiling Cassette Mini-Split Heat Pump AC with Pre-Charged Lineset - Up to 600 Sq Ft
Frequently Purchased Together
At a Glance
Electrical Requirements
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System Overview
Your Purchase Includes
Everything you need for a complete DIY installation





Summary
- Cooling capacity: 12,000 BTU/h with 21.0 SEER2 / 11.7 EER2 efficiency
- Heating capacity: 12,000 BTU/h with 10.0 / 8.9 HSPF2
- Voltage: 208~230V, 60Hz, 1Ph
- Environmentally friendly R454b (pre-charged)
- Low ambient range operation: heating down to -13°F
- Variable-speed DC inverter driven performance
- Pre-charged lineset included for DIY installation
- Energy Star certified
Features
- 208-230V ceiling cassette installation
- Pre-charged with eco-friendly R454b refrigerant
- Variable-speed DC inverter for efficient performance
- Works in extreme temps (-13°F to 131°F)
- Cooling, heating, dry, and fan modes
- 4-way 360° air distribution
- Washable, reusable air filters
The outdoor unit is factory pre-charged with R454b (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.
Airframe Ceiling Cassette Series
Zone Air® ceiling cassette systems provide 360-degree airflow from a flush-mounted ceiling unit. Ideal for offices, commercial spaces, and modern homes where wall space is limited. Each system includes a decorative panel, pre-charged lineset, and full installation hardware.
What's Included in Your Purchase
- ✓ Indoor Unit
- ✓ Outdoor Unit
- ✓ Wireless Remote Control
- ✓ Remote Control Wall Holder
- ✓ Remote Control Batteries
- ✓ Decorative Ceiling Panel
- ✓ 16 Ft. Copper Lines
- ✓ 16 Ft. Electrical Wire
- ✓ 10 Ft. Drain for Indoor/Outdoor
- ✓ Wall Passage Sleeve
- ✓ Putty for Wall Hole
- ✓ Leak Guard Sealer
- ✓ Wrapping Tape
- ✓ Installation Manual
- ✓ User's Manual
Quick-connect lineset installation
Product Warranty
Warranty registration is required within 90 days of purchase. Please check our Warranty Policy.
- Up to 5 years warranty on parts
- Up to 7 years warranty on compressor
Manuals & Documents
Technical Information & Performance
SYSTEM KIT
| Power Supply | 208~230V, 60Hz, 1Ph |
| Cooling Rated Capacity | 12,000 BTU/h |
| Cooling Capacity Range | 2,000~13,600 BTU/h |
| Cooling SEER2 | 21.0 |
| Cooling EER2 | 11.7 |
| Heating Rated Capacity | 12,000 BTU/h |
| Heating Capacity Range | 3,100~12,700 BTU/h |
| Heating HSPF2 (Region IV/V) | 10.0 / 8.9 |
| Heating COP2 (47°F/5°F) | 3.5 / 1.9 |
| Refrigerant Type | R454b (pre-charged) |
| Recommended Room Size | 350~600 sq ft |
| Indoor Air Flow (Turbo/Hi/Med/Lo/Mute) | 500 / 470 / 411 / 323 / 205 CFM |
| Indoor Sound Level (Turbo/Hi/Med/Lo/Mute) | 46 / 44 / 36 / 32 / 30 dB(A) |
| Indoor Unit Dimensions (WxDxH) | 22-1/2" x 22-1/2" x 9-5/8" |
| Indoor Unit Weight | 32.0 lbs |
| Indoor Carton Dimensions (WxDxH) | 28-1/4" x 25-7/8" x 11-7/8" |
| Indoor Net / Gross Weight | 32.0 / 38.6 lbs |
| Decorative Panel Dimensions (WxDxH) | 25-5/8" x 25-5/8" x 2-3/8" |
| Decorative Panel Carton (WxDxH) | 28-7/8" x 28-7/8" x 4-3/8" |
| Decorative Panel Weight | 6.0 / 9.5 lbs |
| Breaker Needed | 15A (double-pole) |
| Outdoor Sound Level | 52 dB(A) |
| Outdoor Unit Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Outdoor Unit Weight | 58.4 lbs |
| Outdoor Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Outdoor Net / Gross Weight | 58.4 / 65.0 lbs |
| Air Distribution | 4-way (360°) |
| Lineset Length Included | 16 ft |
INDOOR UNIT
| Part Number | zdiy-cc-12I |
| Air Flow (Turbo/Hi/Med/Lo/Mute) | 500 / 470 / 411 / 323 / 205 CFM |
| Sound Level (Turbo/Hi/Med/Lo/Mute) | 46 / 44 / 36 / 32 / 30 dB(A) |
| Net Dimensions (WxDxH) | 25-5/8" x 25-5/8" x 22-1/2" |
| Carton Dimensions (WxDxH) | 28-1/4" x 25-7/8" x 11-7/8" |
| Net / Gross Weight | 32.0 / 38.6 lbs |
OUTDOOR UNIT
| Part Number | zdiy-cc-12O |
| Breaker Needed | 15A (double-pole) |
| Net Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Sound Level | 52 dB(A) |
| Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Net / Gross Weight | 58.4 / 65.0 lbs |
DIMENSION CHART


Even Temperature Throughout
360° Air Distribution
Four-way distribution eliminates hot and cold spots, spreading conditioned air evenly throughout the entire space.
Year-Round Comfort
Smart Louver Control
Intelligent louvers auto-adjust: 10° angle for gentle cooling, 85° angle to push warm air downward in heating mode.


Control From Anywhere
Wi-Fi Smart Control
Control from anywhere with the Zone Air app. Adjust temperature, set schedules, and monitor energy usage from your phone.
Simple Upkeep
Easy Filter Access
Panel drops down for quick access to washable, reusable filters. No tools required.

Advanced Features
Smart Controls
- ✓ECO mode for energy savings
- ✓SLEEP mode for overnight comfort
- ✓TURBO mode for rapid heating/cooling
- ✓IFEEL sensor detects local temperature
- ✓MEMORY recalls your favorite settings
- ✓Timer on/off scheduling
Premium Design
- ✓Variable-speed DC inverter compressor
- ✓Dual-axis motorized louvers
- ✓Dual drainage ports for flexible installation
- ✓Self-clean cycle keeps unit fresh
- ✓4-way 360° air distribution
Easy Installation
- ✓Pre-charged lineset included
- ✓208-230V compatible
- ✓Fits standard ceiling grids
- ✓DIY-friendly with no vacuum pump needed
Convenience
- ✓Auto-restart after power loss
- ✓Self-diagnostic system
- ✓Display on/off option
- ✓Temperature display (°C/°F)
Operating Temperature Range
Customer Reviews
We installed the 12K ceiling cassette in our 550 sq ft conference room & its like night & day - the 4 way air distribution means everyone is comfy, not just the people sitting near the old wall unit. Super quiet too - doesnt even register in meetings.
We wanted some nice and unobtrusive HVAC for our open-concept living space. This ceiling cassette is almost invisible and the air distribution is amazing. No more hot spots by the windows. WiFi control integrates well with our smart home setup.
Installed in our small restaurant dining area - customers stay comfy throughout their meal no matter where theyre sitting. Quiet operation is key - diners can have conversations without being distracted by HVAC noise. Worth every penny.
The ceiling cassette gives such a clean professional appearance compared to wall mounted units. Our architect recommended it for our studio and it looks fantastic. Performance is excellent too - heats & cools evenly across the 580 sq ft space.
The unit itself is great - quiet efficient & the 360 airflow is noticeably better than wall units. My only advice is to plan your installation carefully. You need to have access to the ceiling for the unit and to get the lineset & condensate line in there. We had to do some drywall work, but the end result is well worth it.
The Discreet 12K Ceiling Cassette That Cools a Whole Room From Overhead — and Installs DIY
The Zone Air Airframe 12,000 BTU ceiling cassette recesses flush into your ceiling, leaving only a clean, low-profile grille visible from the room below. With even 4-way airflow it blankets the entire space in balanced comfort while keeping every wall free for furniture and decor. It is the architectural way to add a ductless mini-split — and because the line set is pre-charged, it is still a true DIY install that saves you $3,000–$5,000 over hiring a contractor.
Pre-charged line sets come with R-454B refrigerant for easy installation, keeping the refrigerant circuit factory-sealed the entire time. You never handle refrigerant, you never need a vacuum pump, and EPA Section 608 certification requirements don't apply. At 12,000 BTU this cassette heats and cools up to 600 sq ft (a great match for rooms in the 350–600 sq ft range), making it right for large bedrooms, living rooms, open offices, and finished additions where you want the equipment hidden.
Because the head recesses up into the ceiling, a cassette install is a step beyond a wall unit — you'll need access above the room through a drop-ceiling tile or open joist bay and clearance in the cavity. But the refrigerant work that normally forces a service call is already finished at the factory. With basic tools, a drill, and the quick-connect line set, most homeowners get it done in a day.
Why You'll Love It
- Hidden In the Ceiling — The Airframe recesses overhead so only a slim grille shows. No wall box, no wasted wall space — just a clean, architectural look and a room that feels finished rather than retrofitted.
- Even 4-Way Airflow — Centered in the ceiling, the 12K cassette pushes conditioned air in all four directions for uniform temperatures with no hot or cold corners — ideal for larger rooms a single wall unit struggles to balance.
- Up to 21 SEER2 Efficiency — A higher SEER rating means better efficiency and lower bills. At up to 21 SEER2 with Energy Star certification, this cassette delivers strong year-round performance, and mini-splits can save up to 30% on energy costs versus traditional HVAC.
- Cold Climate Performance — Reliable heating down to -13°F with enhanced vapor injection that holds approximately 85% of rated heating capacity at 5°F. The room stays comfortable through the coldest stretches of winter.
- 5-Year Warranty Protection — Zone Air covers the Airframe with 5-year parts and 7-year compressor protection plus a 45-day satisfaction guarantee — peace of mind on a system you installed with your own two hands.
What Makes It Different
Ceiling cassettes are usually treated as pro-only equipment because the industry assumes a technician will vacuum and charge the lines. The Airframe breaks that mold by combining a real recessed cassette with a pre-charged, quick-connect line set, so the flush-mount look finally comes without the contractor invoice.
- Pre-Charged Line Set Technology — The line set arrives factory-sealed with R-454B refrigerant. Hand-connect the quick-connect fittings, torque to spec, and the circuit is live. No vacuum pump, no gauges, no HVAC license — pre-charged line sets eliminate the need for HVAC licensing entirely.
- True DIY, Even for a Cassette — The included mounting frame, detailed instructions, and video support make recessing the head into the ceiling a homeowner-friendly job. You will need ceiling-cavity access above the room and basic tools — a drill, wrench set, and level — and all the refrigerant work is already handled.
- Cold Climate Optimization — Where standard cassettes lose output below freezing, Zone Air's Airframe uses enhanced vapor injection to sustain heat to -13°F. This is a purpose-built cold climate heat pump, not an air conditioner with a reversing valve bolted on.
How It Works
- Frame and Mount — Open access above the room through a drop-ceiling tile or joist bay, secure the cassette into the opening with the included mounting frame, and place the outdoor unit on a pad or bracket. Route the pre-charged line set up through the ceiling and join both units with the quick-connect fittings. Testing connections with soapy water is mandatory to check for leaks before activation, and proper torque and sealing are essential for leak prevention.
- Power and Configure — Wire the system to a dedicated 208–230V circuit. A licensed electrician is recommended for the electrical disconnect box to ensure code compliance and safety. Once powered, set up WiFi through the smartphone app in minutes and pair it with your voice assistant.
- Instant Comfort — The cassette begins heating or cooling right away, sending air evenly to all four corners of the room. Ductless, zoned comfort means no duct losses and no expensive ductwork — you condition exactly the space you choose.
Who It's For
Ideal for:
- Homeowners who want a flush, hidden ceiling cassette instead of a wall-mounted box in a larger living space
- Rooms in the 350–600 sq ft range — living rooms, big bedrooms, open offices, and finished additions
- Spaces with a drop-ceiling or accessible joist bay above, where the cassette has room to recess
- DIYers who want to save thousands by avoiding contractor fees while keeping a clean architectural look
If you want even, whole-room comfort that hides in the ceiling and an install you can finish yourself, the Airframe 12,000 BTU cassette delivers. Energy-efficient mini-splits can qualify for rebates and tax credits — including up to $2,000 under the federal Section 25C tax credit for qualifying heat pumps — so the upgrade keeps paying off across years of use.
Frequently Asked Questions
Is a 12K ceiling cassette really a DIY install?
What needs to be above the ceiling for the cassette?
Do I need an HVAC license or to touch refrigerant?
How large a room does the 12,000 BTU cassette cover?
Will it heat reliably in freezing weather?
What circuit does it need, and is there a tax credit?
Ready to Upgrade Your Home Comfort?
Stop paying thousands for contractor installation of a ceiling cassette. Stop giving up wall space to a box when comfort can live overhead instead.
Choose Zone Air's Airframe 12,000 BTU DIY ceiling cassette for a discreet flush-mount look and even 4-way airflow — efficient heating down to -13°F, up to 21 SEER2 cooling, and an install you can complete in a day.
Secure checkout. Fast shipping. 45-day satisfaction guarantee. 5-year warranty.
Complete Your Installation
Accessories and extensions for your system

9 Ft. Pre-Charged R454B Lineset Extension Kit for 9K & 12K BTU Mini-Split Systems

9 Ft. Pre-Charged R454B Lineset Extension Kit for 18K BTU Mini-Split Systems

Heavy-Duty Foldable Wall Mount Bracket for Mini-Split Outdoor Condenser Units

