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ZONE AIR® THIN-AIR CONCEALED SERIES
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Zone Air® Thin-Air 11,000 BTU 19 SEER2 230V Concealed Mini-Split Heat Pump AC - Up to 550 Sq Ft

Assembled, inspected, and tested in the USA
SKU: zdiy-cd-12I / zdiy-cd-12O
9 Reviews
Popular item18 people bought this in the last 48 hours

$2,699.99$2,999.99
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Estimated delivery: Saturday, Jun 13

Frequently Purchased Together

Lineset Extension 9K/12K
9 ft. Lineset Extension (9K/12K)
16 ft → 25 ft total
$99.99
Lineset Cover Kit
16 ft. Decorative Lineset Cover
Hide exposed lines — paintable PVC
$99.99
Mounting Bracket
Wall Mount Bracket
Heavy-duty, holds up to 550 lbs
+$109.99

At a Glance

Room size: Ideal 350–429 sq ft, up to 550 sq ft in mild climates
Heating: Down to -13°F
Install: Pre-charged lineset — may need professional for ductwork
Lineset: 16 ft included (optional 9 ft extension available) pre-charged included (extends to 25 ft)
Support: Live phone & chat (9–5 MST) + install help
Warranty: 7-year compressor & 5-year parts
Returns: 45-day free returns
Room size varies by climate, insulation, and window exposure. Use our calculator for an exact recommendation.

Electrical Requirements

Voltage208~230V, 60Hz, 1Ph
Breaker15A (double-pole)
Plug typeHardwired (no plug)
OutletDedicated 208-230V circuit
Dedicated circuitRequired
ElectricianRecommended
Requires a dedicated 208-230V circuit installed by a licensed electrician. Do not use extension cords.
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You can still place an order — it will ship when stock arrives.
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System Overview

11,000 BTU
Capacity
208-230V
Voltage
19 SEER2
Efficiency
39 dB Quiet Mode
Sound Level

Your Purchase Includes

Everything you need for a complete installation

Indoor Unit
Indoor Air Handler
Outdoor Condenser
Outdoor Condenser
Pre-Charged Lineset
16 ft. Pre-Charged Lineset
Installation Kit
Installation Kit
Remote Control
Wired Controller

Summary

  • Cooling capacity: 11,000 BTU/h with 19.0 SEER2 / 11.0 EER2 efficiency
  • Heating capacity: 12,000 BTU/h with 8.4 / 7.3 HSPF2
  • Voltage: 208~230V, 60Hz, 1Ph
  • Environmentally friendly R454b (pre-charged)
  • Low ambient range operation: heating down to -13°F
  • Variable-speed DC inverter driven performance
  • Pre-charged lineset included for DIY installation
  • Energy Star certified

Features

  • 208-230V concealed ceiling installation
  • Fresh air intake or connect to existing ductwork
  • Pre-charged with eco-friendly R454b refrigerant
  • Variable-speed DC inverter for efficient performance
  • Works in extreme temps (-13°F to 131°F)
  • Completely hidden with only grilles visible
  • 16 ft pre-charged lineset included (optional 9 ft extension available)
Important

The outdoor unit is factory pre-charged with R454b (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.

Zone Air® Product Series

Thin-Air Concealed Series

Zone Air® concealed ducted systems hide completely above ceilings or in closets with only supply and return grilles visible. Ultra-slim design with built-in condensate pump and high static pressure for flexible duct routing.

What's Included in Your Purchase

  • Indoor Unit
  • Outdoor Unit
  • Wired Wall Controller
  • 16 Ft. Copper Lines
  • 16 Ft. Electrical Wire
  • 10 Ft. Drain for Indoor/Outdoor
  • Wall Passage Sleeve
  • Putty for Wall Hole
  • Leak Guard Sealer
  • Wrapping Tape
  • Installation Manual
  • User's Manual

Quick-connect lineset installation

0:00 / 0:00

Product Warranty

Warranty registration is required within 90 days of purchase. Please check our Warranty Policy.

  • Up to 5 years warranty on parts
  • Up to 7 years warranty on compressor

Manuals & Documents

Technical Information & Performance

SYSTEM KIT

Power Supply208~230V, 60Hz, 1Ph
Cooling Rated Capacity11,000 BTU/h
Cooling Capacity Range2,000~12,300 BTU/h
Cooling SEER219.0
Cooling EER211.0
Heating Rated Capacity12,000 BTU/h
Heating Capacity Range3,100~12,300 BTU/h
Heating HSPF2 (Region IV/V)8.4 / 7.3
Heating COP2 (47°F/5°F)3.34 / 1.8
Refrigerant TypeR454b (pre-charged)
Recommended Room Size350~550 sq ft
Indoor Air Flow (Turbo/Hi/Med/Lo/Mute)360 / 330 / 270 / 210 / 180 CFM
Indoor Sound Level (Turbo/Hi/Med/Lo)43 / 41 / 39 dB(A)
Indoor Unit Dimensions (WxDxH)27-1/2" x 19-1/4" x 7-7/8"
Indoor Unit Weight33.1 lbs
Indoor Carton Dimensions (WxDxH)35-1/2" x 21-7/8" x 9-7/8"
Indoor Net / Gross Weight33.1 / 40.8 lbs
Breaker Needed15A (double-pole)
Outdoor Sound Level52 dB(A)
Outdoor Unit Dimensions (WxDxH)31-7/8" x 12" x 21-5/8"
Outdoor Unit Weight58.4 lbs
Outdoor Carton Dimensions (WxDxH)32-7/8" x 13" x 22-5/8"
Outdoor Net / Gross Weight58.4 / 65.0 lbs
Lineset Length Included16 ft included (optional 9 ft extension available)

INDOOR UNIT

Part Numberzdiy-cd-12I
Air Flow (Turbo/Hi/Med/Lo/Mute)360 / 330 / 270 / 210 / 180 CFM
Net Dimensions (WxDxH)27-1/2" x 19-1/4" x 7-7/8"
Carton Dimensions (WxDxH)35-1/2" x 21-7/8" x 9-7/8"
Net / Gross Weight33.1 / 40.8 lbs

OUTDOOR UNIT

Part Numberzdiy-cd-12O
Breaker Needed15A (double-pole)
Net Dimensions (WxDxH)31-7/8" x 12" x 21-5/8"
Sound Level52 dB(A)
Carton Dimensions (WxDxH)32-7/8" x 13" x 22-5/8"
Net / Gross Weight58.4 / 65.0 lbs

DIMENSION CHART

Unit Dimensions
Hidden Installation

Completely Invisible HVAC

Hidden Installation

Installs above ceilings or in closets with only discreet supply and return grilles visible.

Fits Almost Anywhere

Ultra-Slim Profile

At just under 8 inches tall, fits in tight spaces like closet ceilings, soffits, and shallow attics.

Ultra-Slim Profile
Built-In Condensate Pump

Flexible Drainage

Built-In Condensate Pump

Integrated condensate pump lifts water up to 30 inches for flexible unit placement.

Professional Performance

High Static Pressure

Up to 0.5" WC of static pressure pushes air through longer duct runs to supply multiple rooms from a single unit.

High Static Pressure

Advanced Features

Smart Controls

  • ECO mode for energy savings
  • SLEEP mode for overnight comfort
  • TURBO mode for rapid heating/cooling
  • IFEEL sensor detects local temperature
  • MEMORY recalls your favorite settings
  • Timer on/off scheduling

Premium Design

  • Variable-speed DC inverter compressor
  • Dual drainage ports for flexible installation
  • Self-clean cycle keeps unit fresh
  • Concealed installation above ceiling

Installation

  • Pre-charged lineset included
  • 208-230V compatible
  • Flexible duct connections
  • Professional installation recommended

Convenience

  • Auto-restart after power loss
  • Self-diagnostic system
  • Display on/off option
  • Temperature display (°C/°F)

Operating Temperature Range

Indoor Temperature (Cooling)
62-89°F (17-31°C)
Indoor Temperature (Heating)
32-86°F
Outdoor Temperature (Cooling)
5-131°F (-15 to 55°C)
Outdoor Temperature (Heating)
-13 to 86°F (-25 to 30°C)

Customer Reviews

4.9 / 5(9 reviews)
Perfect For Our Open Concept Home
William C.1 week ago

We installed ours in the attic space above our main living area and ran short ducts to supply the living room, dining area and kitchen from one unit. The look is super clean - just linear grilles in the ceiling. Just what we were looking for.

Master Suite Perfection
Sarah M.3 weeks ago

This 12K concealed unit supplies our master bedroom, bathroom and walk-in closet. We installed it in the attic with short ducts to each space. It's super quiet so we sleep great. Plus the hidden installation is worth every penny.

Architect-Approved Solution
Daniel L.1 month ago

Our architect specified concealed for our minimalist home and this 12K unit handles our living space beautifully. We were able to dial in perfect airflow with the adjustable static pressure. No visible equipment - just comfortable air through nice clean diffusers.

Best Choice For Historic Home
Jessica W.6 weeks ago

Retrofitting HVAC into our 1920s bungalow was a real challenge without messing with the original look. This concealed unit installed in a closet with ducts in the attic did the trick. The original plaster ceilings are untouched except for the two small grilles.

Excellent Unit, Just Needs a Bit of Planning
Ryan T.2 months ago

The unit performs flawlessly - super quiet, super efficient, totally invisible. Just be aware that installation required a bit more planning than your average wall unit - you need space in the ceiling for ducts and access for service. We hired an HVAC consultant for the design which was money well spent.

Hidden 11,000 BTU Concealed-Ducted Comfort — Built-In Looks, DIY Price

The Zone Air 11,000 BTU concealed-ducted mini split brings contractor-quality heating and cooling to larger rooms while staying completely out of sight — and saves you the $3,000–$5,000 a pro install would cost. The slim air handler tucks above the ceiling, into a soffit, or inside a closet and feeds short duct runs to discreet supply vents, so the room reads as fully built-in with only a low-profile grille on display.

The line set ships pre-charged with R-454B refrigerant behind factory-sealed quick-connect fittings, making this true DIY on the refrigerant side — no vacuum pump, no gauges, no EPA Section 608 license. You take care of mounting the hidden handler and the short duct and vent connections while the refrigerant circuit stays sealed throughout. Rated for up to 550 sq ft (ideal for 350–550 sq ft), this 11,000 BTU system suits primary bedrooms, living rooms, bonus rooms, and open additions that need quiet, invisible climate control.

A concealed install is a step up from a wall unit, but it remains a homeowner job. If you can run a drill, hold a level, and follow clear instructions, you can position the slim handler and connect the short ducts. The pre-charged line set removes the most technical part of any mini-split install, so the refrigerant side is genuinely DIY.

Why You'll Love It

  • Completely Invisible ComfortThe handler hides above the ceiling, in a soffit, or in a closet and feeds short ducts to discreet vents. No wall cassette and no ceiling box — just a clean, built-in room with only a low-profile grille showing.
  • Up to 19 SEER2 EfficiencySEER measures cooling efficiency, and a higher rating means lower bills. At up to 19 SEER2 this concealed system runs efficiently season after season, and mini-splits can trim energy bills by up to 30% versus older equipment.
  • Cold Climate PerformanceReliable heating down to -13°F with Energy Star certification. Enhanced vapor injection technology maintains approximately 85% of rated heating capacity at 5°F, keeping larger rooms comfortable through deep winter.
  • Smart WiFi ControlManage temperature remotely through a smartphone app and voice assistants. Adjust your hidden system from anywhere — no unit or thermostat needs to live on the wall.
  • 5-Year Warranty ProtectionZone Air backs this system with comprehensive coverage — 5-year parts and 7-year compressor warranty — plus a 45-day satisfaction guarantee for total security and peace of mind.

What Makes It Different

Most concealed-ducted systems are pro-only equipment that still requires refrigerant charging, vacuuming, and flaring — which defeats the purpose of DIY. Zone Air built this 11,000 BTU system so the invisible, built-in result a contractor bills thousands for is achievable at home, with the line set pre-charged and sealed at the factory.

  • Pre-Charged Line Set TechnologyThe line set arrives factory-sealed with R-454B refrigerant. Hand-tighten the quick-connect fittings, torque to spec, and the refrigerant side is finished. No vacuum pump, no gauges, no HVAC license — pre-charged line sets eliminate the need for HVAC licensing entirely.
  • Truly Hidden, Truly DIYA concealed handler and short duct runs deliver the custom, ductless-free look of a built-in system while keeping the work homeowner-friendly: mount the handler, connect short ducts to the vents, and snap together the pre-charged refrigerant line with step-by-step instructions and video support.
  • Cold Climate OptimizationUnlike standard mini splits that lose capacity below freezing, this is a purpose-built cold climate heat pump using enhanced vapor injection to hold heating output down to -13°F — not an air conditioner with a reversing valve bolted on.

How It Works

  1. Mount and DuctSecure the slim concealed handler above the ceiling, in a soffit, or in a closet and connect short duct runs to your discreet vents. Route the pre-charged line set to the outdoor condenser and join both ends with the quick-connect fittings. Testing the connections with soapy water is mandatory to check for leaks before activation, and proper torque and sealing are essential for leak prevention.
  2. Power and ConfigureWire the system to a dedicated 208–230V circuit — a licensed electrician is recommended for the electrical disconnect box to ensure code compliance and safety. Once powered, set up WiFi through the smartphone app in minutes.
  3. Invisible ComfortThe hidden handler distributes conditioned air evenly through the vents while the equipment stays out of sight. You get quiet, zoned comfort across the whole room and a fully built-in look with nothing on display.

Who It's For

Ideal for:

  • Homeowners who want larger-room comfort they can feel but never see — no wall or ceiling unit on display
  • Budget-conscious owners who want a high-end, built-in concealed system without paying thousands for professional installation
  • Primary bedrooms, living rooms, bonus rooms, and additions up to 550 sq ft needing discreet, efficient climate control
  • Cold climate residents who want reliable winter heat from a hidden, ductless-free-looking system

If you want invisible comfort, lower energy use, and the satisfaction of installing your own concealed system, this 11,000 BTU unit fits the bill. Energy-efficient mini-splits can qualify for rebates and tax credits — including up to $2,000 under the federal Section 25C tax credit for qualifying heat pumps — for savings across years of use.

Frequently Asked Questions

Where does the air handler hide if nothing is visible in the room?
The slim concealed handler tucks above the ceiling, into a soffit, or inside a closet, and short duct runs carry the air to discreet supply vents. Only a low-profile vent grille shows in the room, giving you a fully built-in, ductless-free look with the equipment completely out of sight.
Do I need an HVAC license to install this 11,000 BTU system?
No. The pre-charged line set eliminates the need for HVAC licensing because the refrigerant circuit stays sealed the whole time. You join the quick-connect fittings, torque to spec, and the refrigerant side is finished — no brazing, no vacuum pump, and no EPA 608 certification needed.
How involved is a concealed-ducted install?
More involved than a wall unit, but still true DIY. You mount the hidden handler and connect short duct runs to the vents, then snap together the pre-charged refrigerant line. With a drill, a level, basic hand tools, and the included instructions and video support, a homeowner can complete the job.
What size room does the 11,000 BTU unit handle?
It is rated for up to 550 sq ft, ideal for 350–550 sq ft. That makes it a strong fit for primary bedrooms, living rooms, bonus rooms, and open additions where you want quiet, invisible climate control without a unit on the wall.
Will this concealed system keep up in deep winter?
Yes. It is a purpose-built cold climate heat pump rated for reliable heating down to -13°F, and enhanced vapor injection maintains approximately 85% of rated heating capacity at 5°F. The hidden handler keeps larger rooms comfortable even through the coldest stretches.
Does this qualify for tax credits or rebates?
Energy-efficient mini-splits can qualify for rebates and tax credits. With up to 19 SEER2 and Energy Star certification, this unit meets efficiency thresholds for the federal Section 25C tax credit (up to $2,000). State and utility rebates may also apply — check local programs or email our team to confirm eligibility.
View all FAQs

Ready to Upgrade Your Home Comfort?

Stop paying thousands for contractor installation of a built-in system. Stop settling for a unit hanging on the wall when you could have comfort you never see.

Choose Zone Air's concealed-ducted DIY mini split and enjoy professional-grade, fully hidden comfort at DIY prices — efficient heating down to -13°F, up to 19 SEER2 cooling, and an install you can finish yourself.

Secure checkout. Fast shipping. 45-day satisfaction guarantee. 5-year warranty.

Complete Your Installation

Accessories and extensions for your system

Zone Air® 9 Ft. Pre-Charged R454B Lineset Extension Kit for 9K & 12K BTU Mini-Split Systems

9 Ft. Pre-Charged R454B Lineset Extension Kit for 9K & 12K BTU Mini-Split Systems

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