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Frequently Purchased Together
At a Glance
Electrical Requirements
45-day free returns • 7-year compressor warranty • Free shipping • Live US support 9–5 MST
Payment & Security
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System Overview
Your Purchase Includes
Everything you need for a complete installation





Summary
- Cooling capacity: 11,000 BTU/h with 19.0 SEER2 / 11.0 EER2 efficiency
- Heating capacity: 12,000 BTU/h with 8.4 / 7.3 HSPF2
- Voltage: 208~230V, 60Hz, 1Ph
- Environmentally friendly R454b (pre-charged)
- Low ambient range operation: heating down to -13°F
- Variable-speed DC inverter driven performance
- Pre-charged lineset included for DIY installation
- Energy Star certified
Features
- 208-230V concealed ceiling installation
- Fresh air intake or connect to existing ductwork
- Pre-charged with eco-friendly R454b refrigerant
- Variable-speed DC inverter for efficient performance
- Works in extreme temps (-13°F to 131°F)
- Completely hidden with only grilles visible
- 16 ft pre-charged lineset included (optional 9 ft extension available)
The outdoor unit is factory pre-charged with R454b (pre-charged) refrigerant, accommodating refrigerant line lengths of up to 25 ft. per circuit. If using a lineset that exceeds this length, additional refrigerant will need to be charged into the system during installation. This model can only be purchased with the 25 ft. lineset option. If needing a different length, please purchase additional linesets here.
Thin-Air Concealed Series
Zone Air® concealed ducted systems hide completely above ceilings or in closets with only supply and return grilles visible. Ultra-slim design with built-in condensate pump and high static pressure for flexible duct routing.
What's Included in Your Purchase
- ✓ Indoor Unit
- ✓ Outdoor Unit
- ✓ Wired Wall Controller
- ✓ 16 Ft. Copper Lines
- ✓ 16 Ft. Electrical Wire
- ✓ 10 Ft. Drain for Indoor/Outdoor
- ✓ Wall Passage Sleeve
- ✓ Putty for Wall Hole
- ✓ Leak Guard Sealer
- ✓ Wrapping Tape
- ✓ Installation Manual
- ✓ User's Manual
Quick-connect lineset installation
Product Warranty
Warranty registration is required within 90 days of purchase. Please check our Warranty Policy.
- Up to 5 years warranty on parts
- Up to 7 years warranty on compressor
Manuals & Documents
Technical Information & Performance
SYSTEM KIT
| Power Supply | 208~230V, 60Hz, 1Ph |
| Cooling Rated Capacity | 11,000 BTU/h |
| Cooling Capacity Range | 2,000~12,300 BTU/h |
| Cooling SEER2 | 19.0 |
| Cooling EER2 | 11.0 |
| Heating Rated Capacity | 12,000 BTU/h |
| Heating Capacity Range | 3,100~12,300 BTU/h |
| Heating HSPF2 (Region IV/V) | 8.4 / 7.3 |
| Heating COP2 (47°F/5°F) | 3.34 / 1.8 |
| Refrigerant Type | R454b (pre-charged) |
| Recommended Room Size | 350~550 sq ft |
| Indoor Air Flow (Turbo/Hi/Med/Lo/Mute) | 360 / 330 / 270 / 210 / 180 CFM |
| Indoor Sound Level (Turbo/Hi/Med/Lo) | 43 / 41 / 39 dB(A) |
| Indoor Unit Dimensions (WxDxH) | 27-1/2" x 19-1/4" x 7-7/8" |
| Indoor Unit Weight | 33.1 lbs |
| Indoor Carton Dimensions (WxDxH) | 35-1/2" x 21-7/8" x 9-7/8" |
| Indoor Net / Gross Weight | 33.1 / 40.8 lbs |
| Breaker Needed | 15A (double-pole) |
| Outdoor Sound Level | 52 dB(A) |
| Outdoor Unit Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Outdoor Unit Weight | 58.4 lbs |
| Outdoor Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Outdoor Net / Gross Weight | 58.4 / 65.0 lbs |
| Lineset Length Included | 16 ft included (optional 9 ft extension available) |
INDOOR UNIT
| Part Number | zdiy-cd-12I |
| Air Flow (Turbo/Hi/Med/Lo/Mute) | 360 / 330 / 270 / 210 / 180 CFM |
| Net Dimensions (WxDxH) | 27-1/2" x 19-1/4" x 7-7/8" |
| Carton Dimensions (WxDxH) | 35-1/2" x 21-7/8" x 9-7/8" |
| Net / Gross Weight | 33.1 / 40.8 lbs |
OUTDOOR UNIT
| Part Number | zdiy-cd-12O |
| Breaker Needed | 15A (double-pole) |
| Net Dimensions (WxDxH) | 31-7/8" x 12" x 21-5/8" |
| Sound Level | 52 dB(A) |
| Carton Dimensions (WxDxH) | 32-7/8" x 13" x 22-5/8" |
| Net / Gross Weight | 58.4 / 65.0 lbs |
DIMENSION CHART


Completely Invisible HVAC
Hidden Installation
Installs above ceilings or in closets with only discreet supply and return grilles visible.
Fits Almost Anywhere
Ultra-Slim Profile
At just under 8 inches tall, fits in tight spaces like closet ceilings, soffits, and shallow attics.


Flexible Drainage
Built-In Condensate Pump
Integrated condensate pump lifts water up to 30 inches for flexible unit placement.
Professional Performance
High Static Pressure
Up to 0.5" WC of static pressure pushes air through longer duct runs to supply multiple rooms from a single unit.

Advanced Features
Smart Controls
- ✓ECO mode for energy savings
- ✓SLEEP mode for overnight comfort
- ✓TURBO mode for rapid heating/cooling
- ✓IFEEL sensor detects local temperature
- ✓MEMORY recalls your favorite settings
- ✓Timer on/off scheduling
Premium Design
- ✓Variable-speed DC inverter compressor
- ✓Dual drainage ports for flexible installation
- ✓Self-clean cycle keeps unit fresh
- ✓Concealed installation above ceiling
Installation
- ✓Pre-charged lineset included
- ✓208-230V compatible
- ✓Flexible duct connections
- ✓Professional installation recommended
Convenience
- ✓Auto-restart after power loss
- ✓Self-diagnostic system
- ✓Display on/off option
- ✓Temperature display (°C/°F)
Operating Temperature Range
Customer Reviews
We installed ours in the attic space above our main living area and ran short ducts to supply the living room, dining area and kitchen from one unit. The look is super clean - just linear grilles in the ceiling. Just what we were looking for.
This 12K concealed unit supplies our master bedroom, bathroom and walk-in closet. We installed it in the attic with short ducts to each space. It's super quiet so we sleep great. Plus the hidden installation is worth every penny.
Our architect specified concealed for our minimalist home and this 12K unit handles our living space beautifully. We were able to dial in perfect airflow with the adjustable static pressure. No visible equipment - just comfortable air through nice clean diffusers.
Retrofitting HVAC into our 1920s bungalow was a real challenge without messing with the original look. This concealed unit installed in a closet with ducts in the attic did the trick. The original plaster ceilings are untouched except for the two small grilles.
The unit performs flawlessly - super quiet, super efficient, totally invisible. Just be aware that installation required a bit more planning than your average wall unit - you need space in the ceiling for ducts and access for service. We hired an HVAC consultant for the design which was money well spent.
Hidden 11,000 BTU Concealed-Ducted Comfort — Built-In Looks, DIY Price
The Zone Air 11,000 BTU concealed-ducted mini split brings contractor-quality heating and cooling to larger rooms while staying completely out of sight — and saves you the $3,000–$5,000 a pro install would cost. The slim air handler tucks above the ceiling, into a soffit, or inside a closet and feeds short duct runs to discreet supply vents, so the room reads as fully built-in with only a low-profile grille on display.
The line set ships pre-charged with R-454B refrigerant behind factory-sealed quick-connect fittings, making this true DIY on the refrigerant side — no vacuum pump, no gauges, no EPA Section 608 license. You take care of mounting the hidden handler and the short duct and vent connections while the refrigerant circuit stays sealed throughout. Rated for up to 550 sq ft (ideal for 350–550 sq ft), this 11,000 BTU system suits primary bedrooms, living rooms, bonus rooms, and open additions that need quiet, invisible climate control.
A concealed install is a step up from a wall unit, but it remains a homeowner job. If you can run a drill, hold a level, and follow clear instructions, you can position the slim handler and connect the short ducts. The pre-charged line set removes the most technical part of any mini-split install, so the refrigerant side is genuinely DIY.
Why You'll Love It
- Completely Invisible Comfort — The handler hides above the ceiling, in a soffit, or in a closet and feeds short ducts to discreet vents. No wall cassette and no ceiling box — just a clean, built-in room with only a low-profile grille showing.
- Up to 19 SEER2 Efficiency — SEER measures cooling efficiency, and a higher rating means lower bills. At up to 19 SEER2 this concealed system runs efficiently season after season, and mini-splits can trim energy bills by up to 30% versus older equipment.
- Cold Climate Performance — Reliable heating down to -13°F with Energy Star certification. Enhanced vapor injection technology maintains approximately 85% of rated heating capacity at 5°F, keeping larger rooms comfortable through deep winter.
- Smart WiFi Control — Manage temperature remotely through a smartphone app and voice assistants. Adjust your hidden system from anywhere — no unit or thermostat needs to live on the wall.
- 5-Year Warranty Protection — Zone Air backs this system with comprehensive coverage — 5-year parts and 7-year compressor warranty — plus a 45-day satisfaction guarantee for total security and peace of mind.
What Makes It Different
Most concealed-ducted systems are pro-only equipment that still requires refrigerant charging, vacuuming, and flaring — which defeats the purpose of DIY. Zone Air built this 11,000 BTU system so the invisible, built-in result a contractor bills thousands for is achievable at home, with the line set pre-charged and sealed at the factory.
- Pre-Charged Line Set Technology — The line set arrives factory-sealed with R-454B refrigerant. Hand-tighten the quick-connect fittings, torque to spec, and the refrigerant side is finished. No vacuum pump, no gauges, no HVAC license — pre-charged line sets eliminate the need for HVAC licensing entirely.
- Truly Hidden, Truly DIY — A concealed handler and short duct runs deliver the custom, ductless-free look of a built-in system while keeping the work homeowner-friendly: mount the handler, connect short ducts to the vents, and snap together the pre-charged refrigerant line with step-by-step instructions and video support.
- Cold Climate Optimization — Unlike standard mini splits that lose capacity below freezing, this is a purpose-built cold climate heat pump using enhanced vapor injection to hold heating output down to -13°F — not an air conditioner with a reversing valve bolted on.
How It Works
- Mount and Duct — Secure the slim concealed handler above the ceiling, in a soffit, or in a closet and connect short duct runs to your discreet vents. Route the pre-charged line set to the outdoor condenser and join both ends with the quick-connect fittings. Testing the connections with soapy water is mandatory to check for leaks before activation, and proper torque and sealing are essential for leak prevention.
- Power and Configure — Wire the system to a dedicated 208–230V circuit — a licensed electrician is recommended for the electrical disconnect box to ensure code compliance and safety. Once powered, set up WiFi through the smartphone app in minutes.
- Invisible Comfort — The hidden handler distributes conditioned air evenly through the vents while the equipment stays out of sight. You get quiet, zoned comfort across the whole room and a fully built-in look with nothing on display.
Who It's For
Ideal for:
- Homeowners who want larger-room comfort they can feel but never see — no wall or ceiling unit on display
- Budget-conscious owners who want a high-end, built-in concealed system without paying thousands for professional installation
- Primary bedrooms, living rooms, bonus rooms, and additions up to 550 sq ft needing discreet, efficient climate control
- Cold climate residents who want reliable winter heat from a hidden, ductless-free-looking system
If you want invisible comfort, lower energy use, and the satisfaction of installing your own concealed system, this 11,000 BTU unit fits the bill. Energy-efficient mini-splits can qualify for rebates and tax credits — including up to $2,000 under the federal Section 25C tax credit for qualifying heat pumps — for savings across years of use.
Frequently Asked Questions
Where does the air handler hide if nothing is visible in the room?
Do I need an HVAC license to install this 11,000 BTU system?
How involved is a concealed-ducted install?
What size room does the 11,000 BTU unit handle?
Will this concealed system keep up in deep winter?
Does this qualify for tax credits or rebates?
Ready to Upgrade Your Home Comfort?
Stop paying thousands for contractor installation of a built-in system. Stop settling for a unit hanging on the wall when you could have comfort you never see.
Choose Zone Air's concealed-ducted DIY mini split and enjoy professional-grade, fully hidden comfort at DIY prices — efficient heating down to -13°F, up to 19 SEER2 cooling, and an install you can finish yourself.
Secure checkout. Fast shipping. 45-day satisfaction guarantee. 5-year warranty.
Complete Your Installation
Accessories and extensions for your system

9 Ft. Pre-Charged R454B Lineset Extension Kit for 9K & 12K BTU Mini-Split Systems

9 Ft. Pre-Charged R454B Lineset Extension Kit for 18K BTU Mini-Split Systems

Heavy-Duty Foldable Wall Mount Bracket for Mini-Split Outdoor Condenser Units

